Worldwide food export takes privacy and protection of your data very seriously. We are committed to do the correct thing when it comes to collect, use and protect your data.
Worldwide food export collects, stores and uses data to carry out our legimitate business and to provide the best professional service to our customers and prospects, meeting their expectations and requirements effectively. We recognise that the lawful and correct treatment of data is very important to successful business and to maintain our customer’s confidence.
This policy explains the collection, storage and use of data and your rights to control the information we hold about you. It also explains some of the security measures we take to protect your data. In agreeing to become a customer of Worldwide food export and supplying us with your data, you are consenting to the practices described in this policy.
Any data which we collect, store or use in any way whether it is held on paper, on computer or other media will have appropriate safeguards applied to it to ensure that we comply with the GDPR of 2018.
We process your data fairly and lawfully, we process for limited purposes and not in any other way which would be incompatible with the purposes. The data is adequate, relevant and not excessive, accurate and kept up to date, not kept for longer than necessary.
We have to use your data as part of the business relationship, in which it is essential that we
- Manage your account effectively and commercially.
- Process your RFQ’s, orders and transactions and communicate effectively to you about status of shipments, delivery schedules, changes, transport issues, etc.
- Create invoices, packing lists and other required documentation and administer all financial and administrative tasks and obligations.
We also may use your information to:
- Provide you with information via post, email, telephone or sms.
- Make suggestions and recommendations to you about goods or services that may interest you.
- Analyse your purchases and purchase behaviour so we can provide a better service to you.
When you fill in forms on our websites, when you send an e-mail or when you become a customer we may collect and process data about you. The information you give us - which we collect, store and/or use - may include your name, e-mail adress, company name, telephone number.
Data protection
We realise how important it is to protect your information. We have a number of measures in place to ensure we execute effectively our responsibility. All information you provide to us is held on secure devices. We use firewalls and other IT-protection and a private protected IT-network.
Third parties
We may disclose your information in the event that we sell or buy any business or assets or if we are under a duty to disclose or share your data to comply with a legal obligation.
We employ companies to perform functions on our behalf which may require that we disclose your data to these parties. Those parties are bound by strict contractual provisions with us and only have access to data needed to perform their functions, and may not use it for other purposes.
We may share your information with selected third parties for the performance of our contractual obligations with you such as shipping companies and courier suppliers.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and GDPR. We do not give your details to any other company without your consent.
Websites and cookies
Our websites use cookies to distinguish you from other users of the website. When you visit our website we may automatically collect technical information like your IP address, location, browser type, and operating system to monitor certain performance statistics. We also collect information about your visit including URL, length of visits to certain pages. We use this information for the purpose of improving our websites and services.
More information
If you want to know which data we hold about you, you can send a request to info@worldwidefoodexport.com. If the data are inaccurate you can ask us to correct your data. If you want us to remove your data you can also send a request to info@worldwidefoodexport.com
We reserve the right to make changes to this privacy policy, so please review on a regular basis.
If you have any questions about how we collect, store and use information or if you have any other privacy related questions, please send us an e-mail: info@worldwidefoodexport.com